Quantcast
Channel: [Satisfaction]: All topics for Prezi Support Forum - Recently Created
Viewing all 9737 articles
Browse latest View live

TROUBLE Signing Up

$
0
0
I have been trying for a week to get an edu account--it sends the email to college account but when I click the link and enter my info at the secure website, it just dumps the info and sits there. There doesn't seem to be a pop up...and there is no one to call. Help!

prezi too slow, same presentation, it used to be good.

How private is a PRIVATE?

$
0
0
How private is a PRIVATE invitation? Can the link be forwarded by the recipient to other non-invited people?

Can the link be copied, pasted and accessed beyond those invited?

Registration Problem - Shows only old format

$
0
0
I am in a workshop where we are learning Prezi. I just registered on Prezi with an edu account. I am a high school teacher. My account does not show the new format of Prezi. I can't figure out where I went wrong in registering, but I would like to fix the account. Can I re-register somehow or upgrade?
Thanks!

Charged for a Trial.

$
0
0
I was charged for the pro account after deleting my account 2 weeks before the trial was up. I need to get in contact with the Prezi team ASAP. My email is mollz9@vt.edu .

HELP get my deleted prezi back, that I worked on for so long!

$
0
0
I am doing a art history timeline on prezi. Yesterday when I was on the computer at school I accidently pressed the delete path icon by mistake and lost all my previous work. I s there any way to get it back. If not, I wiill just have to do a word document for my assignment as it is too late to start over. Thanks. Lynn B

subscription and Ipad...

$
0
0
Hello,
I got charge on my credit card for a year subscription but it's seems that i'm still in the 30 day trial. Also i would like to transfer my prezi to my ipad. how can I do so?

gfilteau@honco.ca

Custom logo is lost when portable Prezi is downloaded.

$
0
0
Hi,

We are collaborating with a Prezi Pro member and can see and edit the custom logo when I click Present in edit mode or at the list of Prezis. When I download the portable Prezi however the custom logo is replaced with the Prezi logo.

Is this because we are not Pro, only they have shared their private presentation with us?

Thanks,

Anthony

problem with payment!

$
0
0
How to pay for Edu licence?
I want to pay you 59 USD and get a licence for a year. I tried to pay with my credit card 3 days ago, however it is still displaying "Your purchases: EDUPRO59.00 USDStatus: Pending" ... now I tried to pay with PayPall, and it is not possible Payment error

An error occurred during processing your request.
YOU HAVE NOT BEEN CHARGED.
An error occurred during processing your request.
Sorry for the inconvenience.

So, let me know, how to pay you. But I need an invoice, so I can get the money from my university ...

Thankyou :)

$
0
0
Hi Prezi Team - Can I say thankyou for featuring my work on the Explore section of your Homepage - although my last featured Prezi has just rotated out of the Science section it racked up 120k views over the time it was listed there.

Many thanks for showcasing my work. :)

AJ

Trouble signing up for Prezi account

$
0
0
I cannot complete Prezi EDU License registration. After I complete the form, check the users agreement box and click "sign up" all my information disappears and nothing happens.

Desktop prezi wont save - say's internet is not connected

$
0
0
My desktop prezi won't save, the message is "could not save your prezi, please check your internet connection. To be sure you won't lose any of your work press save once your internet connection is back."

My internet connection is working fine, and why does the internet connection matter if I am trying to save to my desktop or to thumb drive. Thanks

Trouble inserting media from file

$
0
0
I want to insert an animation from a file into my Prezi. When I try to do so using the Media button, I select the file, click "Open" and... nothing. Help?

*edit: note that I am using Prezi Desktop for the Pro account but am still in my 30-day trial period.

Saving Problems

$
0
0
I save and close the prezi but the next time I open it for editing, the slides I was previously working on and saved are not there, Help?

prezi desktop video inserts stop after a couple of seconds playing....

$
0
0
Hello, totally new and wanting this to be my saviour and favourite bit of software....
I add videos to Prezi Desktop (tied both movs and flvs) and all of them stop automatically after 1-2 seconds of playing. I can scan through and get them to play further in, but they only play in 1-2 second bursts.
What settings do I need to fiddle?
These files are all locate on my desktop and are complete.
Cheers.

Can you put a footer on Prezi

Can you insert a footer on prezi

Poll Everywhere files not downloading into Prezi since update--Please Help!

$
0
0
Since the update, I cannot use flash files from polleverywhere.com in my Prezis. Does anyone know if this problem is being addressed? Until it is fixed, I have to go back to using PowerPoint... which my students will not be happy about. Thanks!

Hyperlinking Prezi-Objects

$
0
0
Make it possible to link direktly to objects and frames within a prezi, either from within or with external links. This would make possible a semi-structured "reading" of a prezi between the fully structured paths and the completely unstructured bare objects.

The reason I am asking for this is because I'm with a research institute in Oxford and we're currently looking into ways of publishing critical editions of poetry translations online. One aspect of this is having several different translations side-by-side. Linking parts that are different in each translation, thus highlighting different features of the original, is one of our prime concerns.

However, I belive that being able to link directly to prezi-objects could ve very usefull in a number of cases, not just poetry translations. For example, it would enable the use of prezi as stand alone educational instruments, as a kind of educational game with different programmed paths through the given information. Also, since you already seem to be able to link to objects (seeing as that is what you're doing with paths), implementing this shouldn't require major changes to the engine.

Cannot sign up!!!

$
0
0
I have finished the Prezi EDU License registration form for several times, why all my information always disappeared right after I click the "sign up" button? Thanks!
Viewing all 9737 articles
Browse latest View live




Latest Images