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Signed up for Pro license but unable to download Prezi desktop

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I signed up for Prezi Pro license a few days ago but have been unable to download Prezi Desktop via this link https://prezi.com/desktop/

When I click on the "download" button I am taken to the following page http://prezi-a.akamaihd.net/desktop/I... but the screen is completely blank and nothing happens

When I check my "settings and accounts" page, the status of my license reads as "Pending"; is this the reason I can't download? And if so how do I fix it?

PDF Display Changes Acrobat to Prezi

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Why does my PDF display differently in Prezi than it does in its native Acrobat. Note two print screen images attached. Missing in Prezi are the two dotted lines. Graphics created in InDeisgn exported to PDF. Any help is appreciated.

What has happened to my prezi photo bubble menu?

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Every time I click on a photo on Prezi it doesn't give me the blue circle menu, it gives me a black square menu (a +, a little hand, a - and at the top a 'crop image' and 'delete' selection) which does not allow me to rotate the photo which is what I need to do for my project. Can anyone help me as to how I can change it back?

Can't prezi

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I have a paid subscription to prezi, and changed my user i and password in the same session. Now I can't log in any more, and there's no way to contact support. Where do I go from here? You can send the response to willem@integnology.com

Making changes and they are instantly changed back

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When I make changes to Prezi such as size of the text it changes it back as soon as I move to another text block. How can I fix this?

I was notified yesterday that I am part of a beta test because of another issue I was having and so far it's not going well. I really need to get this presentation done.

Using downloads' prezi >

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I am a new user of prezi for ipad
The problem that i have , i can't find the downloads prezi anywhere :/ ( also, they didnt appear in ( on my ipad )
Even when i still in the download file i cant make such edits anywhy . I dont know whats the problem :|

SecurityErrorEvent type="securityError"

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I've read Tom's Meisler's answer about this problem, however, I have no idea how to fix it.

To prevent the firewall issues you need white-list prezi.com (on ports 80 and 443) in your firewall's, proxy's or similar security software's settings. Allow Adobe Flash Player and Air to run with admin rights, too.

My message on my computer says:
Technical details:
id: 1200 the reason is: [SecurityErrorEvent type="securityError" bubbles=false cancelable=false eventPhase=2 text="Error #2048"]

Please help. I have a presentation that was made for me on Prezi and I can't access it.
Susan Freiberg
susan.freiberg@proforma.com

Server Error when trying to open Prezi

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When I have tried to access my Prezi, I get a server error. I need this presentation to work on Monday. It seems like I can open up other Prezis, but not certain ones I have saved. How can I access this Prezi?!

Server Error when trying to open Prezi

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When I have tried to access my Prezi, I get a server error. I need this presentation to work on Monday. It seems like I can open up other Prezis, but not certain ones I have saved. How can I access this Prezi?!

Prezi can't be seen or edited

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I cannot open my prezi for some reason. It just says that there is a problem with it every time i try looking at it or edit it.

Sharing public Prezis

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I am a high school library media specialist and had my students create Prezis of their research on various illegal drugs. I had the students email me their Prezis; however, when I click the link to view the Prezi I get Page Not Found.
I have tried searching the title of the Prezi and the student's name and the Prezis are not found.

No images show even on the templates

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All images show up with a missing image watermark. When I try a new template, there are no images in the background. Also, any that I try and download from Google or my own files get a "missing image" watermark over them.

It seems that there's something missing on my computer perhaps but everything is updated to the most current version. I'm working on a Mac with OS 10.7.5

error

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when i click on my prezi it says error please refresh page but when i do that it still says error

HELP me with my account discrepencey NOW!!!!!!!!!!!!!!!!!!!

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This is immorall. Would someone please answer my post and tell me how to get a refund. I have tried to contact someone and now I'm becoming livid. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unable to use Prezi

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When attempting to create a new Prezi or edit an existing Prezi, I continually get a "page not found" rendering your site useless

online Prezi account

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I have free account on Prezi. Could i download Prezi file after creating it online or its impossible? And how i can convert online Perzi to video format? (i don't want to use auto-play )

Search in Explore for my Prezi ́s - no hits???

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I get no hits when searching my prezi ́s in the "Explore"-section. I search for the exact titles as well as my name, but still no hits. Howcome is that?

Unauthorized credit card transaction.

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I downgraded to a public access account after a 2-3 week trial of the PRO version of Prezi. Today they charged me 59 dollars on my credit card????????? I was unable to send a support ticket and couldn't for the life of me find a contact email for help. ????? Why so eager to avoid customer contact with your customer support??????
Can somebody at PREZI please refund the charge????

Need to delete invisible swf sound

Xmas project Crisis!! help

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My son is using this for school. Suddenly his account is gone and with it his project?!! Any thoughts? ideas on how to get the project or restore his account?
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